Q:Are you a manufacturer?
A：Yes We re the manufacturerestabtished in 2006, We d 0EM manufacture servite falexaator atachments and undercarraze pars for famou brand le (AT, Komatsu and ther ealer l over the wortdSUc as Excavator/loader Buckes, Extend om & Am,uidk ouplers, ipers,Amphibious ontons,etc.oowo Underariage arts ofered a wide range ofrundertartage wear parts for excavators and dozesSuch as track roller,carrier roller,idler,sprocket,track link,track shoe,etc.
Q:Why choose BONOVO over any other companies?
A：We maufacture our orodurcs ocal, Our customer serie s ereotona and desonazed for euen ustomer, Ee oNov orodudtis amored and duratle with a 2-month strucura warant. We use hig quality materials sourced from the very best in China. Our design team works closely with customers for any custom orders.
Q:Which payment terms can we accept?
A：Normally we can work on T/T or L/C terms, sometimes DP term.
1). on T/T term, 30% advance payment is required and 70% balance shall be settled before shipment.
2).0n /C term, a 100% irevocable /C without soft dlauses" can be accepted. Please contact directly with our customer representatives for specific payment term.
Q:What logistics way for product delivery?
A:1).90% in shioment by sea. to all main continents such as South America, Middle East, Africa, Oceania and Europe, etc.
2). For neighoorhood countries of China, incuding Russia, Mongolia, Uzbekistan etc. we can ship bv road or railway.
3). For light parts in urgent need, we can deliver in international courier service, including DHL, TNT, UPS or FedEx.
Q:What are your warranty terms?
A:We provide a 12-month or 200 working hours strutura waranty on al our product,excet falure aused by improper nstalaton, operaton or maintenance, acident, damae, misuse or non Bonovo modification and normal wear.
Q:What is your lead time?
A:We aim to provide customers with a fast lead time.happen and priority production should be preferred in a faster turnaround.A stock order lead time is 3-5 working days, while custom orders within 1-2 weeks.ContactBONOVOnroducts so we can provide an accurate lead time basing on situations.