How Quality Control Helps You Serve More Clients and Bigger Markets？ - Bonovo
Quality is an important factor when it comes to any product or service. With the high market competition, quality has become the market differentiator for almost all products and services. Quality control is essential to building a successful business that delivers products that meet or exceed customers’ expectations.
Bonovo was established in 2006 who has been dedicated to helping customers get more versatility and productivity through providing superior quality attachments since 1998s. The brand is known for manufacturing high quality buckets, quick couplers, grapples, arm & booms, pulverizers, rippers, thumbs, rakes, breakers and compactors for all kinds of excavators, skid steer loader, wheel loaders and bulldozers.
We had very few quality complains in the past years, and we always took high appreciation to those valued customers who ever gave us any suggestions or quality feedback onto our products improvement.
At Bonovo factory, We hold meetings every month to join together the core personnel of the production department and guys from the quality department to discuss a specific topic. Each time the theme may be different, but it is all about discussing how to improve our manufacturing craft, how to improve the quality, or how to resolve the customer's concerns and suggestions.
This is a free and open discussion meeting where the guys in charge of production will evaluate the feasibility of the improvement plan from a production perspective and discuss whether it can improve production efficiency and save costs. Quality control guys will also analyze the possibility from the perspective of quality prevention and control. Sometimes it's really a hot discussion!
This great habit has been with the factory for at least 10 years, whether it was in the old factory or now in the new workshop buildings.
Although the production department and the quality control department seem to be conflicting departments, those practitioners in our factory cooperated with each other so well and restricted each other properly, they worked together to assure good quality for our customers.
We firmly believe that this habit will definitely help us better serve brand customers around the world, and help them to create brand dreams and bring them a superior quality reputation.